How to overcome phone shyness..

After you write your opening, make a list of key points you’d like to bring up during the call. Try to anticipate what the person on the other end might ask you, and what you’d like to say in response. Mark down numbers and names you might be asked to give. If you’re making a social call, say, to the gal you like, write down possible conversation topics and questions you can ask her to keep things flowing.

Add as much detail as you’d like to your “script.” You won’t likely be able to read it word for word, but it will give you a feeling of confidence as you go into the call.

Rehearse. If you’re especially nervous, try rehearsing your opening before making your call. Hold the phone to your ear and speak into it to make it as realistic as possible.