“It could be worse” or “I don’t think it’s serious.”
Patients admitted to a hospital are already worried about their health, missing work or family activities, and bills accruing. “Telling them that it could be worse can remind them of the possibilities and create anxiety,” says Kumar. “Likewise, commenting on whether something is or isn’t serious will trivialize concerns and also increase anxiety.” To be helpful, focus on making the patient’s day better: “Changing the topic away from medicine during the visit can be a good thing,” Kumar says.
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