Option 2
To continue with Over-The-Air software (OTA) Update, remove data (applications and media) from the BlackBerry smartphone’s internal memory until there is enough free space by following the actions below.
The software update message will show exactly how much space is required to be freed up, for example:
- Free up additional 401 MB of space to continue with this update.
- You can move files to your media card or remove applications that you don’t use.
Help in determining what to move or delete:
First, review the data and amount of storage space being consumed by installed applications or games, and each media type. You can then choose to either move data out of internal memory to the SD card, or delete applications or games.
Open Settings and then select App Manager and then Device Monitor. Within this application, select Storage. After a few seconds this will display how much memory each application or game has consumed, as well as how much media has been added to the device; the media is broken down into pictures, music, and videos, each grouped on their own. This view shows only the internal memory consumption and does not display media or data saved to the SD card.
After reviewing how much memory is being used by applications or games, and media, a decision can be made to either move data or delete applications by following any of the actions below.
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