7. Resist the temptation to explain or justify your position; instead, seek primarily to understand rather than to be understood.
The time for that will come after your partner feels heard and understood.
8. Remember that feelings of greatest frustration and impatience are likely to arise just when things begin to feel most hopeful.
9. Be patient.
These situations generally don’t resolve themselves in a single conversation. Breaking entrenched patterns occurs over time, not in a moment.
10. Recognize the incremental improvements during the dialogue, and show appreciation for even the smallest positive results.
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